Terms of Use
1. Introduction
Welcome to tila.com, an e-commerce platform that allows users & legal entities to buy products.
The Terms of Use outlines the terms and conditions that You, as an individual or legal entity as the case may be, can access and use our site (www.tila.com), services and applications (including our mobile application) collectively. The Terms of Use are applicable in addition to any and all our other terms including but not limited to our Terms of Sale, Terms and Conditions, Privacy Policy, Cancellation Policy, Return Policy, Exchange Policy, Refund Policy, Warranty Policy, Shipping Policy, collectively the “Legal Documents”. By accessing, registering and/or using our Services, You agree to be bound by these terms and all the Legal Documents with immediate effect. Any references to “You” (or similar) in the Terms of Sale or Terms of Use will refer to “You” as an individual or legal entity as the case may be.
Please read carefully all the Terms and Privacy Policy before You register or submit any order in our site. Once You place an order or proceed with the registration and acceptance of these Terms, You would be automatically bound by these terms with immediate effect.
By accepting the Terms of Use, you will be automatically added to Tila's marketing e-mails.
We reserve the right to update our Services and Legal Documents at our sole discretion without being liable to You for exercising this discretion.
2. Registration Requirements
At Tila.com we ensure all our users are qualified for registering on our site.
2.1.1. You confirm that You are of legal age as per the country laws of our site before You become a member of TiLa. You acknowledge and understand that We reserve the right to withdraw your access to TiLa in the case We suspect You may be under age.
2.1.2. You confirm that You can provide a delivery address within the Kingdom of Saudi Arabia for delivery of products.
2.2. Additionally, You acknowledge and understand that:
2.2.1. Those registered members that have been suspended or withdrawn by us, will not have access as registered users of TiLa.
2.2.2. No user can register more than once on TiLa. You accept that You do not and will not create duplicate accounts on TiLa.
2.2.3. We reserve the right to decline any registration without further explanation and to undertake additional checks to verify Your identity.
2.2.4. Once Your registration process is completed Your membership shall continue for an indefinite period unless there is any breach of Terms. In this case, Your account will be suspended, and we hold the right not to share the reason.
3. Your Obligations
3.1. When registering, accessing and using our Site, Apps and Services, You acknowledge and agree that you:
3.1.1. Are solely responsible for Your account details including account passwords, keeping the confidentiality of these and notifying us immediately in the event of any unauthorized use. You agree not to share account credentials with anyone.
3.1.2.Will provide us with accurate and true information We may require from You at any time.
3.1.3.You will keep the confidentiality of the information or documentation shared with You, unless otherwise specified by us.
3.2. When registering, accessing and using our Site, Apps and Services, You acknowledge and agree that You will not:
3.2.1."Post comments, questions or answers that are not factual in nature, - any comments that are racist, have profanity in them, abusive to another user, disrespectful to another's culture or are derogatory or inappropriate etc."
3.2.2. Break any law, third party rights or any of our Terms and Conditions including Legal Documents.
3.2.3.Use our Site, Apps and Services in the event You have been withdrawn or suspended from using our Services temporarily or indefinitely.
3.2.4. Decline any payment of items purchased by You.
3.2.5. Transfer Your account to a third party without our prior consent.
3.2.6.Distribute viruses or any other technologies that may harm our Services or the interests or property of other users.
4. Intellectual Property
4.1. For the purpose of promoting and operating TiLa in accordance with these Terms of Use & our Privacy Policy, You agree that:
4.1.1. You agree that You have no rights to use any of our trademarks or any content on the Site or Apps, included but not limited to graphics, logos, images, videos, audio clips, digital downloads and software, which is our property or the property of our licensors. We (or our licensors, as the case may be) retain all right, title and interest in and to the Site, Apps and the Services, including, without limitation, all Intellectual Property Rights.
4.1.2.All rights not expressly mentioned to You in these Terms of Use are reserved and retained by us and/or our licensors.
5. Warranties
5.1. You hereby warrant, represent and undertake that:
5.1.1.You are of legal age before registering and performing transaction on TiLa.
5.1.2.You have the right to bind to the corporate identity only if you are a corporate representative.
6. Liability
6.1.In addition, to the extent permitted by applicable law, “We” are not liable, and You agree not to hold us responsible for any damages or losses resulting directly or indirectly from:
6.2 Your inability to use our Site, Apps or Services.
6.3 Delays or disruptions in our Site, Apps or Services.
6.4 Content, pricing, shipping, format or other guidance and information provided by us or used for product listings.
6.5 Bugs, errors or inaccuracies of any kind in our Services, viruses or other malicious software obtained by accessing or linking to our Site, Apps or Services
6.6 Damage to Your hardware device from the use of our Site, Apps or Services, Content, actions or inactions of third parties using our Site, Apps or Services
6.7 Suspension or other action taken by us with respect to Your use of the Site, Apps and Services.
7. Reporting violations of terms of use
7.1. .We are constantly working with regulators, third party expert vendors to implement measures to ensure the prevention of illegal and unsafe products from reaching our customers
8. General
8.1.Governing Law:These Terms of Use and any non-contractual rights or obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
8.2.Dispute Resolution: In the unlikely event You are not satisfied with a product purchased on our Site or Apps, please contact us through our Contact Us page.
8.3.In case Your complaint has not been resolved within a period of thirty days (30) days any disputes or claims arising out of or in connection with these Terms of Use, including non-contractual rights or obligations arising out of or in connection with these Terms of Use, shall be referred to and finally resolved by KSA courts.
8.4.Third Party Rights: A person who is not a party to these Terms of Use has no right to enforce any of its terms.
8.5.Relationship of the Parties: All the parties shall always remain independent parties contracting for services. No relationship will be created such as joint ventures as a result of these Terms of Use.
8.6.Further Assurance: All parties will work in conjunction to comply and apply all terms in these Terms of Use supporting each other to comply with the local regulations and applicable law.
8.7. Entire Agreement: These Terms of Use and the documents referred to or incorporated herein by reference contain the entire agreement between the parties with respect to the subject matter and overrides all prior agreements, negotiations and representations, written or oral, relating to its subject matter. Except as provided in these Terms of Use and the documents referred to or incorporated into these Terms of Use by reference, there are no conditions, representations, warranties, undertakings or agreements between the parties whether direct, indirect, collateral, express or implied.
8.8.Agreement Modifications: We at our sole discretion, reserve the right to modify, vary, amend or supplement these Terms of Use at any time and from time to time. You acknowledge and accept that Your continued use of the Site and the Services constitutes Your agreement and acceptance of being bound by these modified Terms of Use.
8.9.Severability: In the legal case any of our provisions of our Terms of Use is determined to be invalid the remaining provisions will remain in full force and effect.
8.10.Force Majeure:Both parties will be excluded from liability of any loss or damage or any delay or failure in performance due to acts beyond the control of any of the parties whether or not such acts could reasonably be anticipated (including acts of God, legislative, judicial or regulatory acts of any provincial or the federal government, court or regulatory authority, acts of any of our subcontractors or any third party providers of goods or services to us, labor disruptions, blackouts, embargoes).
8.11.No Waiver: Any waiver applied to provisions of these Terms of Use, will not constitute a waiver of any other provision which was not specifically waived.
8.12.Survival: The above Terms of Use will remain valid and in full effect unless otherwise communicated in writing by us.
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